Skinic Global Privacy Policy - Comprehensive and GDPR Compliant

Introduction

Skinic Global ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not access or use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (phone number, mailing address)
Company information and job title
Account credentials and login information
Payment and billing information
Communications with us, including support requests
Information you provide when requesting carbon credit allocations or sustainability consulting

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on site, click patterns)
Cookies and similar tracking technologies
Location data (with your consent)

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services
Processing carbon credit transactions and allocations
Delivering sustainability consulting services
Communicating with you about our services, updates, and promotional offers
Responding to your inquiries and providing customer support
Improving our website and services
Conducting analytics and research
Complying with legal obligations and protecting our rights
Preventing fraud and ensuring security

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection practices
Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right of Access: You can request information about the personal data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data in certain circumstances
Right to Restrict Processing: You can request limitation of how we process your data
Right to Data Portability: You can request transfer of your data to another service provider
Right to Object: You can object to processing of your personal data for certain purposes
Right to Withdraw Consent: You can withdraw consent for data processing at any time

To exercise these rights, please contact us using the contact information provided at the bottom of this policy. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Account information: For the duration of your account plus 7 years for compliance purposes
Transaction records: 7 years for financial and regulatory compliance
Marketing communications: Until you unsubscribe or withdraw consent
Website analytics: 26 months maximum

International Data Transfers

Our services are operated from the United States. If you are located outside the US, please be aware that information you provide will be transferred to and processed in the United States.

We ensure adequate protection for international transfers through appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Privacy Policy